Parts/Service/Warranty Reviews

We take pride in service after the sale. Most online retailers will sell you a product and send you on down the road with no way to support your product after that. We offer online parts diagram's, the ability to purchase most parts online, and a full team of service technicians to support you long after the sale. We also closely monitor each customer interaction for continuous improvement to make your experience the best it can be.

Scale of 1-10	Can you tell us why you scored us so highly?	Would you recommend us to your business partners or friends?
10	Gabby was easy to work with and very quick and efficient and pleasant	TRUE
9	Years of great business interaction.	TRUE
10	I have not had any problems with customer service, always good. And Ben Koons have also provided great service when purchasing equipment	TRUE
10	Seth was a true expert in advising on the machine.	TRUE
8	Throughout Quick Attach WEB site, it is self evident that good engineering and reliability are core values. I am a first time customer.	TRUE
8	Parts person seem to know what I needed	TRUE
10	Fast, Quick, Kind, and Easy to talk too. A++++	TRUE
10		TRUE
10	Rep (Gabby Mazariegos) was very helpful and knowledgeable. She got the job done.	TRUE
10	The quickly responded to my email and then someone from warranty and service called me to help me resolve my issues. Very refreshing to actually talk to someone vs a answering service.
10	Prompted call back	TRUE
10	always a quick response, and they are there to satisfy the customer. Great Work	TRUE
10	got back to me right away	TRUE
10	quick response	TRUE
10
10	Showed a problem Seth resolved the problem	TRUE
10	Because every time I call with a question it is always answered	TRUE
9	Quick response to my request.	TRUE
10	Accurate, Courteous, Efficient & Quick response	TRUE
10	Quick response	TRUE
10	They handled it very quickly	TRUE
10	Factual info and to the point.
10	professional, succinct, informative, thorough	TRUE
10	Responded quickly and resolved the issue	TRUE
10	Quick Attach customer service is outstanding. They took care of my problem very quickly in a very professional manner.	TRUE
8	Calle back quick.
10	He toke care of me	TRUE
10	They understood my problems and they took care of it.	TRUE
9	Sent a new one right out.	TRUE
10	Response time
10	Did a good job	TRUE
10	Quick and easy nothing	TRUE
10	Outstanding and understanding customer support that worked to quickly resolve our issues.	TRUE
10	Quick research and response direct answers for solutions Thank you	TRUE
10	Gabby was knowledgeable about the products, a problem solver, gave me useful information to trouble shoot my issues, was well spoken and followed through with the actions she committed to. Thank you Gabby!	TRUE
10	Was treated very well and helped out with questions.	TRUE
10	Very fast service.	TRUE
10	You stood behind your product	TRUE
10	Everything was taken care of, call backs were quick and am pleased wiyh the after sales support	TRUE
10	Answered my request and addressed my concerns as well as followed up in a timely manner!	TRUE
10	Your service support tech (Gabby?) replied via telephone within 20 minutes of my voice mail/email messages, listened carefully to my description of the issue that I was experiencing with my snow blower and provided an immediate solution ... problem solved!	TRUE
10	Prompt attention to issue.	TRUE
10	figured it out myself had the small couplers on the blower	TRUE
10	10
9	Gabby, took great care in addressing my problem.	TRUE
10	Seth was super helpful in solving my problem calling back and staying on phone to guide me through the problem till it was solved	TRUE
10	Gabby was great, trying to figure the problem and returning my calls.	TRUE
10	they call you back and always helpful	TRUE
10	Seth gave me very good customer service something that you don't see much of anymore.	TRUE
10	Very professional. Helpful	TRUE
10	you got back to me in minutes
10	Very professional!	TRUE
8		TRUE
10	because I was connected to a real person and this person new his product , its so simple. so many companies don't get it.	TRUE
10	The service person new exactly what I needed and was helpful.	TRUE
10	Fast, friendly and effective service. Canâ€™t ask for more than that.
10		TRUE
10	The product I needed was known. The advisor was quick and had it ordered quickly	TRUE
9	everyone was very helpful and tried many ways to get my problem taken care of	TRUE
10	Gabby was super responsive and took care of everything in a timely manner. I was worried about this process, and she was great!	TRUE
9
10	Very responsive and quick follow through.	TRUE
10	Most companies stop responding after the sale. Your company responds to requests and has reasonable prices. Your sales person, Tyler Hill, has been especially responsive and helpful. Seth exhibited exceptional knowledge and trouble shooting. All in all, you're a great company to deal with.	TRUE
10
10	Bc I had a issue and within 4 hours yâ€™all were telling me that everything was being taken care of and Iâ€™ll be back and running soon!! Thank yâ€™all	TRUE
10	Quick service and got back to me right away.	TRUE
9	The response and remedy to the break down was quick and efficient.
10	Excellent customer service	TRUE
10
10	You took care of the problem as quick and easy as possible.	TRUE
10	Answered all my questions politely	TRUE
10	Very helpful and informative	TRUE
10	problem solved without hesitation	TRUE
10	Seth Paradis diagnoised my problem quickly by asking a few questions. I was able to get things up and running and he found the problem in the button of the pistol grip. It was taken care of now and my skidsteer is up and running.	TRUE
10	Gabby Mazariegos was very professional, to the point. She collected information quickly and was very decisive. She took care of the problem and sent out the part I needed the next day. Everyone I've come in contact with this company has been great.	TRUE
9	You answered your phones and got back to me.	TRUE
10	Quick response with the information I needed.	TRUE
10	Quick and accurate response.	TRUE
10		TRUE
10	Very helpful	TRUE
10	Because you replaced parts for me that you legally were not required to do.	TRUE
10		TRUE
10	Solved my problem quickly.	TRUE
9	Seth found what I was looking for
8
10	An almost immediate, favorable response.	TRUE
10	Very helpful and knowledgeable	TRUE
10	Great customer service	TRUE
10		TRUE
10	Chris is a great rep.	TRUE
10	Prompt and friendly service.	TRUE
10	Quick to resolve the issue	TRUE
10	Gabby was very fast, and knowledgeable. She responded to my email instantly, and gave me all the information needed.	TRUE
10	Seth provider excellent support.	TRUE
10	You have very good employees that care about their job the company and the customer my order was handled quickly	TRUE
10		TRUE
10	Quick responses to my question and escalated my concern right away. I like that you sent me a YouTube video that addressed my concern to help explain.	TRUE
10	Prompt response time
9	Your service itâ€™s very good	TRUE
10	In todayâ€™s economy itâ€™s difficult to get anyone to get off social media and answer a phone. These guys are different, true professionals that care about their business. Sales called me as soon as he got out of a meeting and got technical support involved, who called me within a couple of hours. The issue is not resolve yet but weâ€™re all working on it together. Made me feel like one of the team and my input was respected and valued.	TRUE
9	Explained everything to my satisfaction	TRUE
10	Great service	TRUE
10		TRUE
10	Gabby was quick and efficient. She saved us a lot of time spent in trial & error.	TRUE
10	Had a slight issue with an attachment. I called my sales guy and he put the issue into action as we talked. I had a call back from a Tech in service within an hour and the parts were shipped out the same day with zero hassle. Great company, Great products with Professional Techs and Service department. I Highly Recommend! I haven't seen service like this in a long time and will use no other attachment from now on. Scott S. from Ham lake, MN	TRUE
9	I asked for info and you supplied it	TRUE
10	Seth was very help full as well as very knowledgeable and very professional	TRUE
9	Very responsive to an item that was not shipped with my original order	TRUE
10	Spoke with John Marshall in Sales and he was very helpful	TRUE
10	Quick response	TRUE
9	Yâ€™all had an answer every time I text or called, was very important when trying to get wrk done, thanks very much	TRUE
10		TRUE
10	Didn't leave me hanging when I needed support. Thanks.	TRUE
10	Wade is on top of things, much appreciated. You guys should push your made in America a lot harderðŸ˜Ž	TRUE
8	used machine found out how old it was. Also got a manual for the machine and found out that there was not an option for a push bar	TRUE
10
8	The quick reply and great communication skills of Gabby and her support team led to a fast diagnosis of the issue I was having with my new attachment. Once the issue was diagnosed, Gabbyâ€™s team responded quickly to get the replacement parts ordered and in the process for delivery.
10	Excellent customer service, great response time	TRUE
10
10	You did what you said you would do. Thank you Seth and Steve.	TRUE
10	answered all my questions
10	Email to start and then a couple of phone calls and my boys took care of me.	TRUE
10	immediate attention and spot on troubleshooting	TRUE
10	Quick prompt response, sent me info needed, then followed up with a call.	TRUE
9	Had a problem with a purchase being short some parts. Emailed to let someone know and had a phone call within the hour and they took care of it.	TRUE
7	Response time is always quick	TRUE
10	Quick and responsive with the right answers	TRUE
10
9
10	Your follow up was great. I really appreciate it.	TRUE
10	quick to respond and just overall great customer service!	TRUE
10	Very helpful and responsive.	TRUE
10	I explained my situation and you had a solution to my problem quickly. I went and tried your solution and it fixed my problem, no parts needed saving us some money for now. Also received a call back to check on everything.	TRUE
9	The salesperson understood my need and explained my options very clearly	TRUE
10	Seth was a great help and continued to follow up with my customer	TRUE
10	Your tool was good. You told me how to operate my loader to get more functions l never used before.	TRUE
10	Personal call, quick, curtious.	TRUE
10	Prompt attention	TRUE
9	Because you actually got back with me	TRUE
10	Quick response time	TRUE
10	very easy to deal with	TRUE
10	Quote was fast	TRUE
9		TRUE
10	You called back with advice.	TRUE
9		TRUE
10	Mike was extremely attentive and helpful in resolving this issue.	TRUE
10	Knowledge of product, clear conservation, A pleasure to do business with.	TRUE
10	You take good care of me	TRUE
10	good communications- received parts in a timely fashion- Thankyou!	TRUE
10	Gabby took the time to explain to me how to make the attachment work on MY machine. Not many companies have employees thatâ€™ll do that. Most of the time, I hear â€œour attachment works, you just need to know how to run your machineâ€ I tried her suggestions, and the attachment works as advertised.	TRUE
10		TRUE
10	Seth and Ben listened to my issue, quickly diagnosed the problem, and sent out a replacement part.
10	Part was missing from attachment when it arrived, I informed the Parts Specialist 05/02/2022. I received the missing part 05/03/2022. Exceptional service!	TRUE
10	Every one I dealt with was very nice and listened to my concerns	TRUE
10	Great service
10	Seth was very prompt and helpfull.	TRUE
10	Your patience and the knowledge of the problem and willingness to get me going	TRUE
10	I had excellent response and helpfulness from Dave who answered his phone even after hours. Once I got ahold of parts Mikeâ€™s was phenomenal and took care of all my problems with exceptional customer service. My frustration with the equipment was negated by the great service response. And convinced me to continue with quick attachments.	TRUE
10	Great communication and knowledge of equipment	TRUE
9	Real person answered the phone. You had knowledge of your products, what I needed and my info from previous purchase. Provided what I needed and processed quickly. IN PERSON!	TRUE
10
8	Friendly and attentive seemed to try to help get things figured out.
9	Because Cory & Seth work very hard to keep things straight & moving for us.	TRUE
9
10	I have purchased many attachments over last number of years, the service has been exceptional.	TRUE
10		TRUE
9	The Representative was knowledgeable of my needs
9	The tech was able to understand which parts I will need to make sure my attachment will work properly.	TRUE
10	Helped solve an issue with an out-of-the box quality issue immediately.	TRUE
10
10	Because you guys move quickly. Your people really care about the customers	TRUE
10	I called this morning about missing parts in a shipment, very quickly Steve called me and the parts are going out for delivery today.	TRUE
10	VERY KNOWLEGABLE AND SPEEDY	TRUE
9		TRUE
10	Answered the phone quickly, knowledgeable about problem and potential fixes.
10	Quick response & very knowledgeable.	TRUE
8	Product knowledge, willingness to help, availability	TRUE
9	your people got back to us really fast	TRUE
10	It's been great working with QuickAttach! I sincerely appreciate the quality of both your products and support!	TRUE
10	Seth was eager to be of assistance and answered all of my questions quickly.	TRUE
10	Seth is the only reason! He is helpful and gets you what your looking for. Very knowledgeable parts person.	TRUE
10	Always very professional.	TRUE
10	Gabby was very knowledgeable about my issues and handled my issues very professionally	TRUE
10	Gabby was very nice and very knowledgeable about the part and her advice was spot on and was issue . So very very helpful we were back up and running in 15 minutes after call	TRUE
10	Prompt service and ease of doing business	TRUE
10	Took care of my issue quickly and efficiently	TRUE
9		TRUE
10	got right back to me with info needed	TRUE
10	Your service department was quick to respond to my concerns and come up with a solution	TRUE
9	Because Seth & Cory care and do what they can to help.
9	Prompt same day answer
10	Chris Rudy has always been very responsive and helpful whenever Iâ€™ve had questions about the product Iâ€™ve purchased. He sincerely cares about making sure Iâ€™m taken care of.	TRUE
10	I was not familiar with different types of couplers. Seth took time to help me out. I now know a lot more about couplers. Good Job.	TRUE
10	Paul and Seth were very responsive in getting the missing item issue resolved.	TRUE
10		TRUE
10	All ?'s are answered in a very timely manor . Staff is wonderful to work with . Chris goes out of his way to help !!	TRUE
10	Excellent and immediate response to correct issue with implement.	TRUE
9	Answered my question very quick	TRUE
10		TRUE
9	Friendly and sent info I needed	TRUE
10	very prompt	TRUE
10	very good service	TRUE
10	I called, they called back within a couple hours and got the issue resolved
10	Fast service. Took care of minor issue right away.	TRUE
10	Answered all my questions & prices	TRUE
8
10		TRUE
9	Was able to get the part coming sooner than expected.	TRUE
10	Prompt response.	TRUE
10	Any question or issue I have is resolved quickly and never drawn out, whether on the sales side or the service end of things	TRUE
10	Made contact in the am. and within a short amount of time was contacted and issue promptly taken care of.	TRUE
8
10	because they contacted me right away	TRUE
8	I enjoy talking to the people in the service department. Very helpful in the required needs, but unable to help in the shipping problems the are with your company.	TRUE
10	Everyone is very helpful and efficient	TRUE
10	FRIENDLY AND HELPFUL STAFF	TRUE
10	Chris Noll was been fantastic from start to finish. I needed some parts and he connected me with Wade and we had it all sorted out ASAP. I cannot recommend this company enough. It's rare anymore that a company has people that get the customer service aspect of business and Quick Attach gets it. Thanks!	TRUE
10	Great service whenever im dealing with quick attach
10	Very responsive	TRUE
10	Next business day damaged product was shipped.	TRUE
10	Great communication and knoledgeable parts person.	TRUE
7		TRUE
9	Very professional	TRUE
10	Had my parts the next day.	TRUE
10	Quick response and resolution
9	Very prompt. good intercompany communication.	TRUE
10	Very knowledgeable	TRUE
10	You did a good job	TRUE
10	Prompt response time , Quick shipping , Good products , Knowledgeable team members. Thanks , Justin , Lane , & Noah	TRUE
8		TRUE
10	Seth was very helpful and knowledgeable	TRUE
8	Seth responded quickly	TRUE
8		TRUE
10	Very friendly and helpful!	TRUE
10		TRUE
10	Very quick response with the correct information	TRUE
8	He gave some things to try. I wonâ€™t no if it will work until I get a chance to try it out. This problem should never have happened.	TRUE
10	Always willing to help	TRUE
10	very nice gentlemen i spoke with on phone and very prompt	TRUE
9	Prompt fast call back with the info I required	TRUE
10	Straight forward service.	TRUE
10	Had a wiring issue when my power rake was delivered and Seth had me up and running the same day!	TRUE
10		TRUE
10	Returned call within four hours and got the order shipped	TRUE
10	short to the point conversation , took my order, was knowledgeable about what i needed	TRUE
10	Everyone involved did exactly what they said they would do and in a respectful time line with additional follow up.	TRUE
8	The rep got back to me very quickly and gave me the information I needed	TRUE
10	Answered questions and sent email with info I had requested. Courteous and professional.	TRUE
8	You guys were able to fix the problem, and somebody had to be the first person to run into an issue with the pump fitting too far onto the PTO. But I wish it didn't have to be me!	TRUE
10	The service at the parts department was great. My call went to his voicemail and the gentleman called me right back. He had the parts in stock that I needed and sent them out the same day. I am satisfied with their customer service. Jessie in the sales department is great to deal with.	TRUE
9	Quick and thorough response	TRUE
10	Because they were very quick to respond and we were very satisfied with the results	TRUE
10	Good follow up. Reasonable plan of action.	TRUE
10	Quick Call Back, Problem Solved	TRUE
8	Prompt reply for an inquiry. Good service in resolving an on line purchase.	TRUE
10	Adam was extremely helpful.no	TRUE
10	ASKED QUESTIONS TO CONFIRM THE PROBLEM AND DEFINED A SOLUTION.	TRUE
10	Gabby was very helpful and knowledgeable on the new wire harness I needed to enable a used Quickattach unit I purchased, to be able to operate with my Bobcat.	TRUE
9	Very helpful, I just wish I'd never needed to call in the first place!	TRUE
9	Quick and efficient response time to questions and ordering	TRUE
10	Quick Attach stands behind their products and takes care of their customers. Very pleased. Thankyou
10	Response to my questions/problems were very quick. Ben Koons sent me an operations & Maintenance Manual for my snow blower within minutes. Gabby called me back promptly to answer questions about the hydraulic valves and electronic solenoids for the snow chute.	TRUE
10	Very fast responce	TRUE
10	Because you called back with in 1 hr of me calling Dave with the question.	TRUE
10	Always good service	TRUE
10	Joe found my serial/model number on my boxer in order to find the right part.	TRUE
9	Jessie in sales was great.	TRUE
10	Quick helpful information	TRUE
10	Extremely helpful and knowledgeable	TRUE
8		TRUE
10	You got back to me right away not 2 days later	TRUE
10	I asked for the owners manual and it was sent to me quickly without any troubles	TRUE
10	Great Service	TRUE
10	My questions were answered. I won't really know if the problem was solved until the next snow, but I am very hopeful.	TRUE
10	I received the wiring diagram by email promptly after requesting it.	TRUE
10	Noah provided a PROMPT reply and follow-up to my questions about a leaking Parker hydraulic coupler fitting on my Quick Snow-Away 2420 snowblower.	TRUE
10	Someone answered the phone right away, and then someone called me back away with the department I needed. Itâ€™s also very nice itâ€™s a live person rather then a recording.	TRUE
10	My problem was fixed the guy that helped me new his stuff	TRUE
10	Gabby found the part number and price very Quickley. excellent service	TRUE
9	He was very good with me	TRUE
10	I called to order a part. The Parts department was busy at the time but called be back when they were able to - and the part was ordered successfuly.	TRUE
10	Got help and feedback quickly.	TRUE
9		TRUE
10	They followed up very quickly and consistently ðŸ‘ðŸ‘ðŸ‘	TRUE
10	Customer service so far has been excellent	TRUE
10	My call was immediately answered by Ben. He then referred me to Seth that called and emailed within a short time.
10	Easy to work with.	TRUE
10	Very quick responce to my e-mail and very quick service	TRUE
10	Seth was quick at responding to my email	TRUE
10	I had a break down on Saturday and called your toll free number. Jesse answered and was top notch at sending me a diagram to help diagnose the issue. It turned out to be a sheared bolt ðŸ”© in the drive line. He stayed in touch with me Via text until I had it up and running. Another call this morning making sure I didn't have any more issues, you guys and your team rock just like your attachments. Thank you so much, awesome customer service... Kevin Saxton Tree Trimming by Kevin Saxton Inc	TRUE
10	Cory and the guys call me personally whenever I have an issue or a question about my snowblower.	TRUE
10	The customer service was very helpful and communicative with us. We would definitely recommend and use them again.	TRUE
10
8	You have great customer service	TRUE
10	Joe called me first thing Monday morning was very friendly and helpful, he knew the exactly what I needed to do in order to make the defector chute work. He indicated that if there were any other issues be sure to call back. He knows what he is doing and had all the right answers ! Very happy with your product and support!!	TRUE
9		TRUE
10	Prompt attention	TRUE
10	Fast response time	TRUE
10	1) the product was actually functioning correctly 2) Customer support knew the right question to ask in order for the problem to be resolved.
10	Because the part tech knew exactly what parts I require about plus gave me more information about the post driver that was very helpful	TRUE
10		TRUE
10	Seth and Cory P. really care and try hard.	TRUE
10	I called to get help with a problem, and Noah M. was very good at helping me trouble shoot the electrical problem and found out it was not any of the 4 coils as I thought it might be. The coils all read within their specs. It ended up being a wire came out of the berg plug within the wire harness. The rating was high because Noah new that I was under a time crunch with the weather being projected to have snow and I thought I would need to get a part shipped to me in time so he made sure that I got my problem figured out in time. Turned out I did not need any parts.	TRUE
10	Both Josh as sales and Seth as service have been great.	TRUE
10	Parts issue was resolved very quickly. Correct part was overnighted. Received part and installed quickly.	TRUE
10	Gabby was quick to get back tyo me & right on it.	TRUE
10	Gabby was very patient and gave me honest answers to all of my questions. I love my brush cutter and am looking for options to keep it. She laid out all of the options and even gave me a motor swap lesson over the phone.	TRUE
8	Gabby had answers to the questions I had emailed in the day before. She was 'on it.' We still haven't solved the problem, but she was able to provide an E-Manual for an out-of-date snowblower.	TRUE
9
10	Super friendly and super fast customer service along with very knowlegable staff too. Thats real rare nowadays.	TRUE
10	Seth and Cory went well beyond my expectations to assist me with my snowblower issues. It turned out to be 80% operator and 20% attachment. A simple wire snafu and Seth knew exactly what the problem was.	TRUE
10	Asked great questions. Identified solution.	TRUE
10	Returned our call extremely fast & listened to what problem we were having. Then gave us a possible solution to fix it. Sure enough it did! Called him back & left him a message thanking him.	TRUE
10	GOT IT WITHIN 5 MINUTES	TRUE
10	Wonderful service and easy to explain the issue.	TRUE
10	I am just a homeowner with one piece of equipment and the salesman Shaun Kolar treats me like I am a big time customer every time I have called him since first talking with him a year or two ago he has answered the phone and he is great to do business with and this last time really impressed me when I called him on a Friday afternoon and told him what I needed he made sure you sent me the info same day and I was able to make the repairs and be up and running for the next storm I have recommended you guys to several people who have asked me about my attachments and I will continue to do so Thank you	TRUE
10	Fast and friendly staff that are there for me when I need to talk to a live person with knowledge of the product that Quick Attach sells.	TRUE
9		TRUE
10	Seemed sincerely concerned about taking care of my needs	TRUE
9		TRUE
9	Very polite and understanding while chatting
10	TOOK CARE OF THE ORDER FAST. UNIT WAS DOWN.
10	Got back to my right away not a week later ðŸ˜Š	TRUE
10	Great customer service in response to claim!	TRUE
10	Quick phone response from an email regarding parts order.	TRUE
10	good job	TRUE

Can you tell us why you scored us so highly?